We are now one week through our new module - Salvation Army Governance and Organisation.
New module, new topic, new teams; new challenges. This group enquiry delves into Formal and Informal Authority. Formal authority and communication flows through the official chain of command, the hierarchical structure of line managers from the General down to the door seargeant. Informal communications are the not so official conversations or decisions, the grapevine, the watercooler or pillow talk, the seeking of advice or authority from a respected friend over the official channels.
Both happen in any workplace or organisation. The month of research will find how these play out in The Salvation Army, what thier relationship to each other is, how a First Year Salvation Army Officer should work within them both and the various responses to them.
This has got many people thinking about how they use the two channels. Any thoughts?
Friday, March 12, 2010
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